Privacy Policy

Masaco Global our values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information through our website and services, including travel assistance, study-abroad consulting, language coaching, visa support, and accommodation placement.

Information We Collect

• 1. Personal Data: Name, email, phone, address, date of birth (e.g., for student/immigration forms via online enquiry or consultation).
• 2. Academic & Professional Data: Educational background, test scores (IELTS/PTE/OET), visa documentation.
• 3. Usage Data: IP address, browser type, pages visited, time spent (via website analytics).
• 4. Communications: Messages and call records when you contact us (e.g., info@masacoglobal.com or phone at +91 98959 27770, +971 50 1149155)

How We Use Your Data

We process your information to:

• 1. Provide and improve our services (admissions, coaching, visa & travel arrangements).
• 2. Communicate with you about bookings, applications, or course updates.
• 3. Comply with legal and regulatory obligations (e.g., visa application, immigration rules).
• 4. Conduct marketing and send promotional offers (with your consent).

Legal Basis for Processing

• 1. Contractual necessity (to provide requested services).
• 2. Consent (e.g., subscribing to newsletters, marketing).
• 3. Legal compliance (immigration/travel mandates).

Data Sharing

We may share your data with:

• 1. Educational institutions, visa authorities, travel & accommodation partners, strictly for service delivery.
• 2. Third-party processors (IT support, analytics, CRM software providers), under confidentiality agreements.
• 3. We do not sell your data to unrelated parties.

Cookies & Tracking

Our site may use cookies for analytics, performance, and functionality. You can manage preferences in your browser.

Data Retention

We retain personal data only as long as necessary to fulfill service obligations and comply with legal requirements.

Your Rights

Depending on your jurisdiction, you have the right to:

• 1. Access and rectify your personal data.
• 2. Request deletion or portability of your data.
• 3. Withdraw consent or object to certain uses. To exercise these rights, contact us at info@masacoglobal.com.

International Transfers

Data may be processed in India, UAE, or partner countries. We ensure appropriate safeguards are in place (e.g., standard contractual clauses).

Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Children

Our services are intended for individuals aged 16+. We do not knowingly collect data from minors below this age without parental consent.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date will be clearly displayed.

Contact Us

For questions or concerns regarding this policy or your data, please reach out to:

• 1. Email: info@masacoglobal.com
• 2. Request deletion or portability of your data.
• 3. Phone: +91 98959 27770 (India) / +971 50 1149155 (UAE)

Addresses:

• 4.Kochi: Palal Tower, MG Road, Ernakulam, Kerala 682015
• 5. Kottayam: Srinikethan Galleria, Changanassery
• 6. Dubai: Academic City, Building 12, Office 306